Pothole / Mailbox / Property Damage Claims

Pothole, Mailbox or Property Damage Claim Forms must be filed with the Town Clerk's Office, 1009 Main Street, Tewksbury, MA 01876. Should you have any questions or need further assistance please don't hesitate to contact our office by phone 978-640-4355, fax 978-851-8610 or email [email protected]

If the incident occurred on Rte. 38 (Main Street), the Pot Hole Claim will not be accepted.  Please reference the link below for laws and information relative to state roads.


Please be aware that the Department of Public Works may not reimburse for mailboxes damaged during snow plowing operations, with the exception of mailboxes directly hit by a town vehicle.  In that event, investigation and final determination of the claim will be made by the Department of Public Works administration.  Damage due to snow throw or wood decay will not be repaired/reimbursed. Anything installed within the Town's right-of-way (i.e., fence, mailbox, etc.) is placed there at the owner's risk.