For residents wishing to update their information or unsubscribe from CodeRED
Call 1-866-939-0911 or email CRMAsupport@onsolve.com
The Tewksbury Police Department has contracted with Emergency Communications Network to license its CodeRED high-speed notification solution. The CodeRED system provides the Tewksbury Police Department the ability to quickly deliver messages to targeted areas or the entire Town. High speed notification systems are only as good as the telephone number and email address database supporting them. If your phone number or email address is not in the database, you will not be called or emailed. One of the reasons the CodeRED system was selected is it gives individuals and businesses the ability to add their own phone numbers and email addresses directly into the system's database. This is an extremely important feature. No one should automatically assume his or her phone number or email address is included.
Individuals and business owners are encouraged to enroll by going to the CodeRED Community Notification Enrollment page. You can also enroll via text message by sending "TPDCodeRED" to 99411. Those without internet or text access may call the Tewksbury Police Department at (978) 851-7373 ext. 211 to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number, additional phone numbers and email addresses can be entered as well. Those individuals who wish to receive text messages should include the name of their mobile provider on the online form or in the message left on ext. 211. Individuals with unlisted phone numbers, those who use a cellular phone or VOIP phone as their primary number, or those who have changed their phone number or address within the past year are also encouraged to register.
CodeRED allows for geographically based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones as well but associated street address is needed to provide relevant messages. CodeRED gives those who want to be included an easy and secure method for inputting information. The data collected will only be used for emergency notification purposes. Additional questions should be directed to the Tewksbury Police Department at (978) 851-7373 ext. 214.
Link to CodeRED Community Notification Enrollment Page