How will I recognize a CodeRED message?

A CodeRED Emergency message will have a caller ID of 866-419-5000. A CodeRED General message will have a caller ID 855-969-4636. We suggest you program both numbers in your cell phone as a "new contact" and use "CodeRED Emergency" and "CodeRED General" as the contact name. If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again.

A CodeRED message will begin with the same standard announcement: "Hello, this is an emergency message from the Tewksbury Police Department". The message content will follow this standard introduction.

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1. What is CodeRED and why is it important to me?
2. For what kinds of situations will CodeRED be used?
3. Does the Town have my telephone number, or do I have to sign up to receive CodeRED emergency calls?
4. I have a business located in Tewksbury. Can I arrange to have CodeRED call my business?
5. The registration form only allows me to enter a primary and secondary telephone number. What if I want to register additional numbers for my address?
6. What precautions are being taken to protect personal information?
7. How will I recognize a CodeRED message?
8. What should I do if I receive a CodeRED message?
9. I have a cordless phone, and it does not work when the power goes out. How is the Town going to be able to contact me?
10. Will CodeRED leave a message on a machine?
11. What happens if the line is busy?
12. What circumstances might prohibit a message from being delivered to me?