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CodeRED is a service of Network Emergency Communications (ECN) which takes security and privacy concerns very seriously and does not sell trade, lease or loan any data about clients to any third party.
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CodeRED is a new emergency notification service by which the Tewksbury Police Department can notify Tewksbury residents and businesses by telephone, cellular phone, text message, or electronic mail about time-sensitive emergency situations or important Community alerts. The system is capable of sending messages only to specific neighborhoods or the entire Town.
Any message regarding the safety or welfare of our community would be disseminated using the CodeRED system. Examples would include severe weather warnings and updates, hazardous traffic or road conditions inside the town or affecting local routes, and any other situation that could impact the safety, property, or welfare of the Community.
The CodeRED Database does use information received from public databases including regional phone books. Cellphones and Unlisted numbers may not be available. The home page of the Tewksbury Police Department website, has a link to a CodeRED registration form you can fill out online. This is the quickest way to sign up because the information you supply will immediately update Tewksbury's CodeRED telephone number database. If you do not have access to the internet at home, please consider using a computer at the Tewksbury Library or ask a friend or family member for assistance. Online registration is the most efficient, accurate and private way to supply your information.
To register online you might first have to adjust your internet browser to enable cookies, otherwise you may receive an error message. If you can not register online, you can call the Tewksbury Police Department at 978-851-7373, ext. 211. It is our intention and hope that every residence and commercial facility in our community will be included in the notification database.
Yes. Fill out the CodeRED online registration form but be sure to select the "This address is business" option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. Businesses should register their main number and establish a procedure for distributing the CodeRED message to their workforce.
After you submit the initial registration form, you may start the registration process again and submit more numbers for the same address.
A CodeRED Emergency message will have a caller ID of 866-419-5000. A CodeRED General message will have a caller ID 855-969-4636. We suggest you program both numbers in your cell phone as a "new contact" and use "CodeRED Emergency" and "CodeRED General" as the contact name. If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again.
A CodeRED message will begin with the same standard announcement: "Hello, this is an emergency message from the Tewksbury Police Department". The message content will follow this standard introduction.
Listen carefully to the entire message. It will be brief and at the end of the message, you will have the option to repeat the message by pressing any key. Follow the instructions given. Do not hang up until you have heard the entire message or you might miss vital information. Do not call 911 for further information unless directed to do so or if you need immediate aid from the Police or Fire department.
Yes, CodeRED will leave a message on a machine or on voice mail. Part of the CodeRED solution is the patented ability to recognize answering devices and leave the message completely in one pass.
If the line is busy, CodeRED will try two more times to connect.