SHINE (Health Insurance Advice)

Serving the Health Information Needs of Elders (SHINE)

SHINE Counselor
Elder Services of the Merrimack Valley, Inc., Volunteer

Services are available by calling Elder Services 1-800-892-0890.

We now have a volunteer SHINE Counselor at the Senior Center.  She is available by appointment only on Thursdays from 10AM to 2PM.  Contact Jan at 978-640-4482 to schedule an appointment.

Do Not Ignore Medicare Mail!

It’s that time of year again!  If you have a Medicare Prescription Drug Plan or a Medicare Advantage Plan (HMO, PPO), you should expect information from your plan by the end of September.  This information is important because it explains changes in your plan for 2017.  During Medicare Open Enrollment (October 15 - December 7), you will have a chance to CHANGE your plan for next year.  SHINE Counselors can help you understand your plan changes, as well as other options you may have.  Call early to get a SHINE appointment during Open Enrollment!

Do Not Wait Until It’s Too Late!

Trained SHINE volunteers offer free, confidential counseling on all aspects of Medicare and Medicare-related health insurance programs.  To schedule a SHINE appointment, call your local Senior Center.  For other SHINE related matters, call 1-800-AGE-INFO (1-800-243-4636), then press or say 3.  Once you get the SHINE answering machine, leave your name and number.  A volunteer will call you back as soon as possible.